Job Description
Role Overview We are seeking an exceptional
Private Personal Assistant to serve as the operational backbone of a dynamic ultra-high-net-worth household and principal. This role functions as a true extension of the Principal-overseeing personal, household, property, travel, and lifestyle operations with precision, discretion, and anticipatory execution.
You will own the orchestration of daily life across multiple luxury residences, while also managing complex calendars, family logistics, vendors, staff, and special projects. Success in this role requires a rare blend of executive-level organization, hospitality mindset, operational rigor, and a "get-it-done" attitude and COMMON SENSE.
This is not a desk-only role. It is hands-on, fast-moving, and deeply impactful.
Core Responsibilities - Act as the primary operational point of contact for the Principal and family across personal, household, and lifestyle matters.
- Maintain dynamic coordination of the Principal's professional calendar alongside family, personal, and travel calendars.
- Manage school schedules, sports commitments, medical appointments, registrations, and paperwork for children.
- Monitor and manage WhatsApp and messaging threads related to staff, schools, sports, and vendors-ensuring updates are reflected in calendars in real time.
- Handle personal shopping, gifting, special requests, and errands.
Residences Readiness & Oversight - Ensure all residences are impeccably maintained, fully operational, and always guest-ready.
- Conduct routine walkthroughs and inspections.
- Coordinate maintenance, repairs, and improvement projects.
- Be present during vendor visits; remain on-site if work extends beyond standard hours.
- Maintain service schedules, compliance records, warranties, and insurance documentation.
Hospitality & Activations - Prepare residences for family stays, entertaining, and business hosting.
- Coordinate private events including staffing, catering, décor, entertainment, and logistics.
- Deliver service levels aligned with five-star hotel standards.
Staff & Vendor Leadership - Recruit, onboard, train, and supervise household staff.
- Build and maintain a trusted bench of vendors and service partners.
- Develop and implement standard operating procedures reflecting the family's style of service.
- Create schedules and resolve operational issues proactively.
Travel & Global Coordination - Book and manage flights, hotels, ground transportation, dining, and special experiences.
- Remain on-call during travel to handle delays, changes, or emergencies across time zones.
Financial & Administrative Oversight - Manage operational household budgets.
- Track, reconcile, and report spending.
- Scrutinize invoices and contracts for accuracy and value.
Profile of the Ideal Candidate - Proven experience as a high-level Personal Assistant, Private PA, or in luxury hospitality or private household operations.
- Exceptionally organized, detail-oriented, and systems-driven.
- Discreet, trustworthy, and comfortable handling highly confidential matters.
- Calm under pressure and adaptable to last-minute changes.
- Strong communicator with a service-first mindset.
- Independent, confident, and proactive-prefers ownership over micromanagement.
- Comfortable wearing many hats and shifting priorities quickly.
What We Value Most - Operational excellence with a human touch.
- Positive, no-task-too-small attitude.
- Hands on when needed
- Variety in background (hospitality, corporate, creative, project management, culinary, etc.).
- Ability to anticipate needs before they are voiced .
- Strong personal chemistry and cultural fit with the family.
Job Tags
Shift work